Frequently Asked Questions
Everything you need to know about VKP Brands products and services.
What is the standard shipping time for orders?
Most orders are processed within 1-2 business days. Depending on your location, standard ground shipping typically takes 3 to 7 business days for delivery within the continental United States.
Do you offer replacement parts for your kitchen appliances?
Yes, we maintain a comprehensive inventory of replacement parts for our food strainers, grain mills, and canners to ensure your VKP Brands products last for years to come.
What is your return policy?
We offer a 30-day return policy for unused items in their original packaging. Please contact our customer service team to obtain a Return Merchandise Authorization (RMA) number before shipping your item back.
Are VKP Brands products covered by a warranty?
Most of our products come with a limited 1-year to 5-year warranty against manufacturer defects. Specific warranty duration can be found in the instruction manual included with your product.
Do you ship internationally?
Currently, we ship directly to addresses within the United States and Canada. For other international inquiries, please contact our support team for a list of authorized global distributors.
How can I track my order status?
Once your order ships, you will receive an automated email containing a tracking number and a link to the carrier's website where you can monitor your package's progress.